Where Does the Reach AI Coach Pull Knowledge From?

The Reach AI Coach pulls from a few main sources to generate its responses. It’s designed to prioritize Reach learning content while tailoring guidance to the situation you share.

Reach learning resources

The Reach AI Coach primarily draws from the Reach resources available in your learning environment, including courses, microlearnings, and related materials.

General training and patterns

It also uses general training from Paradigm’s learning experts to help with tasks like:

  • Drafting scripts or messages
  • Structuring conversations
  • Supporting role-play and practice

Context you share in the conversation

The Reach AI Coach uses the details you share - such as your goals, constraints, or the specific situation you’re navigating - to tailor its suggestions.

The more context you provide, the more specific and useful the guidance can be.

Important note

The Reach AI Coach does not have access to your company’s internal documents, email, Slack messages, or policies unless you explicitly paste that information into the chat.

If you’re ever unsure where a suggestion is coming from, you can ask the AI Coach to clarify or reference the Reach concepts it’s drawing on.

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