Activating Your Surface Account
Follow these steps to activate your Surface Account:
- Go to your corporate email and locate the Surface Invitation email with the subject: “You’ve been invited to Surface”
- Didn't receive the email? Please check your spam folder for an email from: no-reply@mail.surface.ai
- If you still cannot find the invitation, your organization may need to add the email above to their allow list. Please contact support@surface.ai for guidance.
- Click “Open Surface” and you will be prompted to share your first and last name, and create a secure password
- Next, you’ll be prompted to set up an Authenticator app
- Open an authenticator app of your choice (We use WorkOS for authentication. WorkOS doesn’t restrict you to a specific authenticator app)
- Scan the QR code to connect to Surface
- Enter the code your authenticator app generates in Surface
- Once the authenticator app is connected, you will be logged in.
- Bookmark the Surface home page: https://app.surface.ai
