Delete Groups in Reach

Reach platform has two types of user groups: static and dynamic. In both instances, you need to remove all of the users in the group before you will be able to delete the group itself.

Note: Deleting a group may impact assignments if the group you are deleting was assigned content. Because those learners will no longer be in the group that was assigned content, the assignment will be removed from their dashboard and they will be unenrolled in that assignment. 

Deleting Static Groups

1. From the Team page, click "Manage Group" for the group you want to delete.
2. In the group member table, click the box next to the name column. This will select all the team members on this page.
3. If you have more than 20 team members in the group, also click the link that says "Click to select all xx Team Members".
4. Once all team members in the group have been selected, scroll to the bottom of the page. In the Choose Actions drop down menu, click "Remove from Group".
5. Confirm you'd like to remove all users from the group.
6. Go back to the previous page and click the trash can icon in the top right corner of the group card.

Deleting Dynamic Groups

1. From the Team page, click "Manage Group" for the group you want to delete.
2. In the group member table, click the "Manage Group" icon in the top right corner. It is the icon with a person and a little gear wheel.   
3. A modal will pop up where you will need to update the criteria for the group. You need to find the right combination of criteria in which 0 users apply, effectively removing the users from the group.
4. Once the "Results: x of y Team Members" says "0 of y Team Members" then click the Confirm button on the bottom of the page.
5. Confirm you want to update the dynamic group.
6. Go back to the previous page and click the trash can icon in the top right corner of the group card.