How to Edit Team Members in Reach Platform

As an admin, you are able to update your team member names and emails directly in the Reach platform. To do so, please follow these instructions:

1. Log in to Reach and navigate to Team → Members page
2. Search for the learner using their current name or email. 
3. Open their profile by clicking on their name.
4. Click "Edit Team Member" in the top right corner of their profile.
5. Update their name, email, or any additional metadata fields your company is using.
6. Click Save to apply the changes.

💡If you updated the team member's email, they will now need to use the new email address when logging in to their Paradigm Reach account.

💡Users are always able to edit their own name or emails by going to their profile, clicking edit, making the necessary changes, and hitting save. 

💡Updating a learner’s name or email preserves their usage and completion history.